Browse and add as many items to your shopping cart as you wish. During this time, you may see what is in your shopping cart by clicking View Cart in the top right of any page. When you are done shopping, click Checkout. Checking out is a short, easy process!
To order by phone, simply call 1-866-31SMART (1-866-317-6278) Monday-Friday, 9am-5pm Central Time. If we are unavailable to answer the phone, leave a message with your name and phone number and we will call you back.
Please allow 7-10 business days from the time you place your order for it to arrive.
Pioneer Pet Products, LLC can only ship to the United States and Canada.
Orders to Canada have a $9.95 surcharge. Orders for Alaska, Hawaii, and elsewhere require additional shipping charges. The shipping amount indicated will not reflect actual shipping charges; you will be contacted to obtain your approval of the final shipping charges prior to the order processing.
Products purchased directly from Pioneer Pet may be returned within 30 days for a replacement or refund of your item. To return an item, please print out and complete our return form and include the Pioneer Pet Return Form in the box with the items you are returning. Charges for return shipping are the responsibility of the customer.